Forum: Across support
Topic: Impossible to open Across
Poster: Neyle
Post title: Consult support
[quote]LINDA BERTOLINO wrote:
I tried to open Across from the Start bar in Windows 7 but after clicking a black screen opens and it does not disappear. The system says that Across is running but there is no bar, no way to click on the white window.
[/quote]
Hi, Linda! Tell the whole procedure to the support team in detail and better take a few snaps of Across when it is actually running. The support team would prefer to analyse the problem together with the snaps of your Across.
[Edited at 2013-07-11 11:39 GMT]
Topic: Impossible to open Across
Poster: Neyle
Post title: Consult support
[quote]LINDA BERTOLINO wrote:
I tried to open Across from the Start bar in Windows 7 but after clicking a black screen opens and it does not disappear. The system says that Across is running but there is no bar, no way to click on the white window.
[/quote]
Hi, Linda! Tell the whole procedure to the support team in detail and better take a few snaps of Across when it is actually running. The support team would prefer to analyse the problem together with the snaps of your Across.
[Edited at 2013-07-11 11:39 GMT]