Forum: Across support
Topic: Impossible to open Across
Poster: LINDA BERTOLINO
Dear colleagues,
I've got a terrible problem with this awful CAT! I've not used the programme for some months but last time it worked perfectly.
A customer of mine, the only one requesting Across, sent me a new job and informed me that they changed their credentials. So they told me to do all the changes accordingly.
I tried to open Across today and I receive a blank page. My computer says that Across is open but I cannot even click on it. Nothing happens. The page in the middle of the screen remains blank.
Could anybody help me to solve this problem? Across Support does not understand it.
Thanks
Linda Bertolino
Topic: Impossible to open Across
Poster: LINDA BERTOLINO
Dear colleagues,
I've got a terrible problem with this awful CAT! I've not used the programme for some months but last time it worked perfectly.
A customer of mine, the only one requesting Across, sent me a new job and informed me that they changed their credentials. So they told me to do all the changes accordingly.
I tried to open Across today and I receive a blank page. My computer says that Across is open but I cannot even click on it. Nothing happens. The page in the middle of the screen remains blank.
Could anybody help me to solve this problem? Across Support does not understand it.
Thanks
Linda Bertolino