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Can't use crappy Across because of error in crossMarket authentication | What just worked for me:

January 15, 2018, 7:16 am
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Forum: Across support
Topic: Can't use crappy Across because of error in crossMarket authentication
Poster: Dominika Lupa
Post title: What just worked for me:

the helpdesk downloaded manually to my computer:

.Net framework 4.2.5

and it just started working.

(I have Windows 7 SP1, the Across version is 6.3, 11786)
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Can't use crappy Across because of error in crossMarket authentication | Safnil Safnil's fix worked - with one addition

January 16, 2018, 3:36 am
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Forum: Across support
Topic: Can't use crappy Across because of error in crossMarket authentication
Poster: Gareth Cole
Post title: Safnil Safnil's fix worked - with one addition

Safnil Safnil - thank you so much for your reply. I installed a full version of AVG anti-virus yesterday and had exactly the same problem.

Your fix worked - with one addition: there was another exclusion to add to the list of exemptions in the anti-virus software.

As well as

C:\Program Files (x86)\CodeMeter\Runtime\bin\
C:\ProgramData\CodeMeter\CmAct\

I also needed to add the corresponding CodeMeter\Runtime\bin folder under C:\Program Files\.

Thanks for your invaluable help :-)
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QuickMerge feature in Across?

February 8, 2018, 2:52 am
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Forum: Across support
Topic: QuickMerge feature in Across?
Poster: John Moran

Does anyone know if there is ever likely to be a feature similar to QuickMerge in Trados Studio and Views in MemoQ in Across. Even Transit has the feature.

The inability to work on multiple files in a single editor view really slows us down and impacts on quality (specifically terminological consistency). It has gotten to the point where most of the translators we work with won't accept projects with lots of small files.

Kind regards,

John
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QuickMerge feature in Across? | There is not.

February 8, 2018, 4:12 am
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Forum: Across support
Topic: QuickMerge feature in Across?
Poster: Gerald von Stein-Salisbury
Post title: There is not.

Hi John,

I have been asking for this Feature for ages. This is not implemented in Across yet, but ... maybe some time in the future. I heard that Across V 7 is on the runway. ;).

In any case: The project owner can combine any number of HTML or XML files to one project file with the Across Merger in the CrossGooodies Folder, but this needs to be done outside of Across, before making the project. Always good: Talk to your customer.

GAvSS
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Many files = too much up- and downloading

February 9, 2018, 5:24 am
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Forum: Across support
Topic: Many files = too much up- and downloading
Poster: Mark Seth

I'm using Across Basic and have received a job with many small files. I think I managed to download all of them in one swoop, but I'm using a lot of time clicking through all the confirmations and waiting for the upload when I finish each file.

Is there a way to do upload them all at once and possibly even to open them all in the editor at the same time?

Thanks!
Mark
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Copy segments from a previous project to a new one

February 20, 2018, 6:57 am
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Forum: Across support
Topic: Copy segments from a previous project to a new one
Poster: LGermoglio

Good afternoon,
I need a technical help. I finished a translation and stored it in CrossTank, now and I have identical segments in a new project but the CAT Tool doesn't recognize them and I have to translate them all over again, why?
What do I have to do in order to have the segments previously translated recognized in the new project?
thank you
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How to retrieve Cross View within Across | Same problem

March 31, 2018, 5:13 am
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Forum: Across support
Topic: How to retrieve Cross View within Across
Poster: Giulia D'Ascanio
Post title: Same problem

Hello,

I am also experiencing the same problem, I have followed Liselotte's instructions but the crossview is not displayed anymore as it used to on the left side :S Now I have to open it each time :S Isn't there a way to display it the same way it was displayed before?

Thanks,
Happy Easter,
Giulia
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How to retrieve Cross View within Across | Use the function "Restore UI Settigns"

April 20, 2018, 5:33 am
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Forum: Across support
Topic: How to retrieve Cross View within Across
Poster: Across Trainer
Post title: Use the function "Restore UI Settigns"

Hello everybody

Please open the context menu by right clicking on the menu bar. Then go to "Restore UI Settings" and all the closed windows will appear again and stay.

Best regards

Julia

[Bearbeitet am 2018-04-20 12:33 GMT]
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Copy segments from a previous project to a new one | Maybe a filter in the project settings templates

April 20, 2018, 5:38 am
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Forum: Across support
Topic: Copy segments from a previous project to a new one
Poster: Across Trainer
Post title: Maybe a filter in the project settings templates

Hello

Was it one of your own projects or did you download it from a customer's server? If it is your own project please check in the system settings whether you might have set a filter in the project settings templates --> crossTank.

Kind regards

Julia
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Need help with Across

April 21, 2018, 8:38 am
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Forum: Across support
Topic: Need help with Across
Poster: Cerise Meladone

Hi,

I just downloaded Across, for a new client.
I tought it would work as other translation softwares, but I must admit I am a bit lost.
Is there somebody here who could help me out with basic functions of Across ?
Thank youvery much in advance!
Cerise
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Need help with Across | webinars, online tutorials, user manual

April 21, 2018, 11:37 am
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Forum: Across support
Topic: Need help with Across
Poster: Elif Baykara
Post title: webinars, online tutorials, user manual

I am afraid, Across is one of the most user-enemy software I have ever seen.

I use it occasionally. I have extracted a list of the shortcut key combinations I use most often and keep it on my desk while working on Across.

The Across website offers some training videos. The user manual is quite comprehensive but I'll recommend watching the videos for the basics.

I hope that the project you have at hand is not very large. In any case, I need at least 30% and usually about 50% more time to complete a project as compared to other CAT tools or even word. So, make sure that you always set your rate accordingly and if they do not accept your across-adjusted rates, I can assure you that the whole process will be like hell for you.

Make sure that you got the basics before actually working on the project. You may face problems related to the servers. Do not try to solve them, you can't. Just call your client or better, the Across customer service. They are quite helpful, probably the only upside of the program.

I hope that it helps :)

Elif
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Need help with Across | About Across

April 22, 2018, 3:16 am
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Forum: Across support
Topic: Need help with Across
Poster: Adrien Esparron
Post title: About Across

[quote]Cerise Meladone a écrit:

Is there somebody here who could help me out with basic functions of Across

[/quote]

I imagine you downloaded the 6.3 Translator Edition and that you have a CrossMarket account?

If so, did you activated the product successfully?

As said by Elif, there is a lot of documentation to start with the soft.

Take time to see how it works standalone and then, you can say to a client he can send you a projet (a CAP file). Do not accept a translation without training before.

Good luck!

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Need help with Across | Webinar, online tutorials, user manual

April 25, 2018, 4:43 am
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Forum: Across support
Topic: Need help with Across
Poster: Across Trainer
Post title: Webinar, online tutorials, user manual

Hello Cerise,

you can find easy Quick Tutorials on our Youtube channel: [url removed]

For further information I recommend you the following manual: [url removed]

The most useful part for you would be probably chapter 5 "Translating and correcting documents in Across"

You can join our free webinars here: [url removed]

Kind regards

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Comp. with Win 10 64-bit?

May 3, 2018, 11:38 pm
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Forum: Across support
Topic: Comp. with Win 10 64-bit?
Poster: Anna Smith

Hello,

A client would like me to install Across. According to the specifications it shouldn't work, because it requires Win 32-bit and I my PC is set up with Win 10 64-bit. However, the client insists that it's possible to install it anyway, but that some features might be restricted.

I tried to install it, but the installation won't work. Is the client right? Do I need to take a closer look at my computer setup and change/fix something, or shouldn't I bother because the client is wrong?

Many thanks in advance,
Anna

[Redigerad 2018-05-04 06:39 GMT]
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Comp. with Win 10 64-bit? | Most probably compatible

May 4, 2018, 12:19 am
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Forum: Across support
Topic: Comp. with Win 10 64-bit?
Poster: Bruno Menan
Post title: Most probably compatible

Hello

I don't know this specific piece of software, but from a general point of view, a programme designed to run on a 32-bit platform will always run on a 64-bit computer. But a 64-bit programme will not run on a 32-bit platform.

So my guess is that, if installation failed, it is probably that your system is missing some of the requirements listed here:
[url removed]
and not because you are running a 64-bit operating system. Only a few old computers still run 32-bit systems today.

Good luck!
Bruno
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Comp. with Win 10 64-bit? | It's possible

May 4, 2018, 6:55 am
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Forum: Across support
Topic: Comp. with Win 10 64-bit?
Poster: Adrien Esparron
Post title: It's possible

[quote]Anna Smith wrote:

However, the client insists that it's possible to install it anyway, but that some features might be restricted.

[/quote]

Hello Anna,

as you can see with the picture below, Across Translator Edition 6.3 (French) runs without problem (and without restriction) on a Windows 10 - 64 bits machine as mine.

The only problem I met once was with the CodeMeter software version.

Don't forget to open a CrossMarket account.

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Comp. with Win 10 64-bit? | Microsoft Visual C++

May 4, 2018, 7:27 am
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Forum: Across support
Topic: Comp. with Win 10 64-bit?
Poster: Anna Smith
Post title: Microsoft Visual C++

Hi Adrien and Bruno,
Thanks for your replies. It's good to hear that it should be possible. It seems like the problem is due to Microsoft Visual C++ 2012. It needs to be reinstalled, but my computer is having problems with it. I'm hoping to find the solution soon...
Best regards,
Anna

[Redigerad 2018-05-04 14:28 GMT]
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Customizing Across shortcuts | to change Ctrl+Alt+Enter...?

May 7, 2018, 11:28 pm
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Forum: Across support
Topic: Customizing Across shortcuts
Poster: Lari Kuhanen
Post title: to change Ctrl+Alt+Enter...?

Hi,

I don't seem to be able to find how to change this particular key: Ctrl+Alt+Enter. I can change any other combination but not this one. Has someone been able to change that?

Thanks, best,

Lari

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How do I restore the default screen layout? | Herzlichen Dank, Gerald! Das war nun meine Rettung!

May 10, 2018, 3:27 am
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Forum: Across support
Topic: How do I restore the default screen layout?
Poster: Hubert Schwarzer
Post title: Herzlichen Dank, Gerald! Das war nun meine Rettung!

[quote]Gerald von Stein-Salisbury wrote:

Hello. Right click the bar above the window where you enter the translations. Select "Restore Screen Layout" (Or whatever the translation is, I only have a German Version up an d running right now). Enjoy.
[/quote]
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How well does GT4T support Across?

May 10, 2018, 3:35 am
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Forum: Across support
Topic: How well does GT4T support Across?
Poster: Hans Lenting

How well does GT4T support Across (especially the DeepL integration)?

I guess that you have to populate all empty targets with the corresponding sources first?

How is the interaction between the two apps?

How is formatting/are tags handled?
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