Forum: Across support
Topic: Delivery Issues
Poster: Martina-K
Post title: cru file is like a container
Hi Soraya,
I know that one can get lost in that amount of windows. I always assume (do not know whether this is true) that the cru file you create in step 3 is like a container which will then hold the task(s) and the file(s) you want to send to the customer.
Unfortunately, I do not know why your task list is empty (I suppose you did not just close the task but did select "Aufgabe abschließen", right?) ...
You may try to contact Across support using their ticket system [url removed]
Topic: Delivery Issues
Poster: Martina-K
Post title: cru file is like a container
Hi Soraya,
I know that one can get lost in that amount of windows. I always assume (do not know whether this is true) that the cru file you create in step 3 is like a container which will then hold the task(s) and the file(s) you want to send to the customer.
Unfortunately, I do not know why your task list is empty (I suppose you did not just close the task but did select "Aufgabe abschließen", right?) ...
You may try to contact Across support using their ticket system [url removed]