Delivery Issues | Try to deliver a *.cru file

Forum: Across support
Topic: Delivery Issues
Poster: Martina-K
Post title: Try to deliver a *.cru file

Dear Soraya,

if you are unable to reach the customer server, you might try to deliver a cru file instead.
Since my Across GUI is in German, I will indicate the relevant menus in German.
1. Please go to Datei - Aufgaben abliefern.
2. Select "Aufgabe(n) in CRU-Datei exportieren (crossWAN classic)" and click on "Durchsuchen".
3. Choose the folder where you wish to save the cru file and select a name.
4. Click on "Weiter" and select the project to be integrated in the cru file.
5. Click on "Weiter" and select the relevant file(s).
6. Click on "Weiter" and decide whether you want to upload any data from crossTerm and/or crossTank (this may depend on your customer's settings).
7. Click on "Weiter" and finally on "Abschluss".

The cru file may be very large, therefore it might be necessary to deliver it via ftp server/dropbox or something similar.

I hope this solves your problem.

Kind regards,
Martina

[Bearbeitet am 2016-08-30 14:01 GMT]