Problem with retrieving task in Across | Contact the client

Forum: Across support
Topic: Problem with retrieving task in Across
Poster: Anna Haxen
Post title: Contact the client

Hi Asset

I have experienced this error message once or twice. I contacted the client and they fixed it. I think it is a problem at their end.

Also, if your project contains several files, and retrieving them takes a long time, try retrieving them one by one and tell the client you may be delayed because of this.

Good luck.
Anna

[Edited at 2013-06-20 07:37 GMT]