Forum: Across support
Topic: Across and 64-bit Windows 7.0
Poster: Mary Worby
Hi,
I run Windows 7.0, 64 bit version. A couple of years ago, a client wanted to install Across for me. It turned out that the then version wasn't compatible with the 64-bit version so we had to set up a separate virtual machine running the 32 bit operating system in order to run the system. So far so good. The system is set up as an 'Across Online Client' with a customer-specific login.
A couple of months ago, another customer asked me to use Across. I couldn't use their login details on my existing setup, I tried installing Across again as a separate installation on the same VM, but it didn't work. As it happened, the job at that stage did not come to fruition, so I gave up at this stage.
Now, I have been asked by another customer to download and install the latest 'Personal Edition'. Is this the same as the Online Client? And is it compatible with the 64-bit version of Windows 7? I'm trying to work out whether we need to set up another VM for another Across client installation, or whether I can run this new version on my current desktop (or even concurrently on the other VM).
Thanks in advance for any insight!
Mary
Topic: Across and 64-bit Windows 7.0
Poster: Mary Worby
Hi,
I run Windows 7.0, 64 bit version. A couple of years ago, a client wanted to install Across for me. It turned out that the then version wasn't compatible with the 64-bit version so we had to set up a separate virtual machine running the 32 bit operating system in order to run the system. So far so good. The system is set up as an 'Across Online Client' with a customer-specific login.
A couple of months ago, another customer asked me to use Across. I couldn't use their login details on my existing setup, I tried installing Across again as a separate installation on the same VM, but it didn't work. As it happened, the job at that stage did not come to fruition, so I gave up at this stage.
Now, I have been asked by another customer to download and install the latest 'Personal Edition'. Is this the same as the Online Client? And is it compatible with the 64-bit version of Windows 7? I'm trying to work out whether we need to set up another VM for another Across client installation, or whether I can run this new version on my current desktop (or even concurrently on the other VM).
Thanks in advance for any insight!
Mary