Importing UTF-8 encoded files into crossTerm

Forum: Across support
Topic: Importing UTF-8 encoded files into crossTerm
Poster: Daffy

Hi all,

I am trying to import some Russian, Chinese, Japanese, etc. terminology into crossTerm.
The problem is that crossTerm accepts only CSV and TBX files...

So:
1) if I try saving my file in a CSV format, I'll get garbled text for the languages above (and for some special symbols as well), as they are not supported;
2) if I save my file in the UTF-8 format, my columns will be messed up and not recognized, while doing the import.

Does anyone know how to solve this issue?

Many thanks in advance!
Silvia

[Edited at 2019-03-07 13:54 GMT]

[Edited at 2019-03-07 14:04 GMT]