Forum: Across support
Topic: Latest Across patch 5.7_60518 not working on 64 bit Windows 7 - suggestions?
Poster: Alison Watt
Post title: Afraid I've tried that...
Thanks for your suggestion... :)
After trying the automatic online patch, I downloaded the separate zip from Across and tried to patch it manually as described (there is also a step-by-step process on the website, which I followed, ensuring it was executed under admin.).
The same thing happens and I receive error messages that various elements were unable to install. Across have verified that the zipped patch I downloaded is complete.
I've just tried it again now as per your instructions, for the fourth or fifth time, but it is always the same errors that come up.
Any other clues?
Thanks in any case :)
Topic: Latest Across patch 5.7_60518 not working on 64 bit Windows 7 - suggestions?
Poster: Alison Watt
Post title: Afraid I've tried that...
Thanks for your suggestion... :)
After trying the automatic online patch, I downloaded the separate zip from Across and tried to patch it manually as described (there is also a step-by-step process on the website, which I followed, ensuring it was executed under admin.).
The same thing happens and I receive error messages that various elements were unable to install. Across have verified that the zipped patch I downloaded is complete.
I've just tried it again now as per your instructions, for the fourth or fifth time, but it is always the same errors that come up.
Any other clues?
Thanks in any case :)