Forum: Across support
Topic: Across claiming that I log on different machine
Poster: Barbara Compañy
Post title: I'm having the same problem.
Across just answered that either:
1. The softkey has been given to or used by more than one users by mistake
2. The softkey has been given to only one person and this person works on two PCs and has not switched the PCs correctly.
"As both situations above are wrong usage of licenses we can not offer support in such cases."
Were you able to get this solved?? I'd apppreciate your help.
Topic: Across claiming that I log on different machine
Poster: Barbara Compañy
Post title: I'm having the same problem.
Across just answered that either:
1. The softkey has been given to or used by more than one users by mistake
2. The softkey has been given to only one person and this person works on two PCs and has not switched the PCs correctly.
"As both situations above are wrong usage of licenses we can not offer support in such cases."
Were you able to get this solved?? I'd apppreciate your help.